By utilizing the services offered by 123Colo.com, you agree to abide by the following terms and conditions, as well as our Privacy Policy and Acceptable Use Policy. We reserve the right to modify these Terms of Service at our discretion, with or without prior notice. Continued usage of our services implies acceptance of the updated Terms of Service. Failure to comply with these terms may lead to service termination.
Domain Names: We hold no liability concerning the use of any domain name. Any disputes between you and others must be resolved independently. In the event of a dispute, we reserve the right to withhold, suspend, or cancel the domain name without providing a reason. Payments for domains must be settled in full before transfer to another provider.
Charges and Payments: Service charges are as per our published rates and are payable in advance. Failure to pay the due amount by the specified date may result in the immediate suspension of services until payment is made.
Indemnification: You agree to indemnify and hold us harmless from any breaches of these terms and any claims made against us by third parties resulting from your use of our services.
Termination: We reserve the right to suspend or terminate services immediately if payment is not received by the due date or if there's a breach of these terms. Termination may also occur in case of insolvency or failure to correct a breach within a specified period after notice.
Data upon Termination: Upon termination or suspension, we reserve the right to block your website and remove stored data. We may delete data at our discretion, but may allow you to retrieve it at your expense if all outstanding dues are settled.
Information Collection: We collect information provided during account registration, third-party linked accounts, correspondence, and transaction details. Your IP address and website usage information may also be collected during visits. This information is used for transactions, service improvement, fraud prevention, and communication purposes.
Use of Information: We utilize your information for transaction processing, customer support, service provision, analysis, fraud prevention, and service announcements via various communication channels.
Sharing Information: We may share information under certain circumstances, including law enforcement requests, business transactions, service providers, fraud prevention, or as necessary to protect rights.
Updating and Deleting Data: You have the right to update or request data exportation by submitting a support ticket. Certain data may not be deleted to comply with legal obligations.
Communication: We may contact you directly or through third-party service providers for service-related announcements or marketing purposes if you've opted in for such communications.
Refund Policy: Refunds are applicable within 30 days of service dissatisfaction for certain services. Specific services such as domain names, SSL Certificates, VPS, and Dedicated servers may not be eligible for refunds. Refunds are at our discretion and subject to our Refund Policy guidelines.
SLA Conditions: We offer uptime guarantees and credit provisions if service uptime drops below the specified threshold, excluding planned maintenance.
Delivery of Services: Upon successful payment, service delivery is immediate unless otherwise specified. Any restrictions on product/service import/export should be reviewed by the customer.
Web Hosting Terms: Our Terms of Service apply to all subscribers and are inclusive of their usage and actions.
Data Backup / Preservation: We maintain backups for disaster recovery purposes and may or may not provide access to customers. Customers are responsible for their data.
General Terms and Policies: The use of our services is subject to these Terms and Policies. Violations may lead to account suspension or termination.